Support

Email support@authoryze.ai and we'll get back to you within 1 business day.

Frequently asked questions

How do I connect Authoryze to Claude or ChatGPT?

Both sign in with OAuth, so no API key is needed. For Claude, the agent's page has an Add to Claude button that opens the Add custom connector dialog with the URL filled in; the manual path is Customize → Connectors → Add custom connector. For ChatGPT, turn on Developer mode under Settings → Security and login, then add the server under ChatGPT Plugins. You choose which agent the connection controls when you sign in. Full steps for both are in the docs.

How do I set spending rules for an agent?

Open the agent's detail page from Agents in the dashboard. You can set an auto-approve threshold, per-transaction limits, daily/weekly/monthly caps, and a merchant allowlist (subdomains are matched automatically, so allowing amazon.com also allows aws.amazon.com). You can also set aggregate caps across all your agents combined in Settings.

Why was a purchase declined?

Every purchase request is checked against your rules before a card is issued. A decline means the request violated something you configured: it exceeded a per-transaction or time-window limit, the merchant wasn't on the agent's allowlist, or it pushed past a user-level aggregate cap. The exact reason is shown on the request in your transactions list. Rules are enforced server-side, so an agent can't talk its way around them. Card enrollment is also limited to Visa and Mastercard today — Discover and Amex aren't supported yet by the card networks' agent programs.

How do I revoke a connected client?

Go to Settings → Connected clients to see every AI assistant you've authorized over OAuth. Revoking takes effect on that client's next request.

Does Authoryze support cards outside the US?

Card issuance is US-only today. Both the primary and secondary rails issue cards backed by US-based funding sources.

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